Privacy policy
PRIVACY POLICY
Effective date: October 22, 2026
Brelorh™ is operated by Guangzhou Muxue E-commerce Co., Ltd. This policy explains how personal information is collected, used, disclosed, and retained when you visit brelorh.com, place an order, or contact customer support.
INFORMATION WE RECEIVE
Information you provide may include your name, email address, telephone number, shipping and billing details, order contents, and messages sent to customer support.
We may receive payment status, payment method type, and transaction details needed to complete or support an order. Full payment card credentials are handled through the payment provider available at checkout. We do not ask you to send full card details by email.
When website technologies are active, we may also receive device and browser information, approximate location, pages viewed, referral information, and data collected through cookies or similar technologies.
HOW WE USE INFORMATION
We use information to process and deliver orders, provide customer support, handle returns and refunds, resolve disputes, maintain website security, understand site performance, comply with legal obligations, and, where permitted, provide marketing or advertising.
The legal grounds and privacy choices available to you depend on your location and the activity involved. You may unsubscribe from marketing emails using the unsubscribe link in an email or by contacting us.
HOW INFORMATION IS SHARED
Information may be shared with Shopify and service providers that support our storefront, checkout, payments, fulfillment, customer communications, analytics, and advertising, as needed for those services. We may also disclose information when required by law or in connection with a lawful business transaction.
APPLOVIN AND ADVERTISING DATA
AppLovin is specifically listed as a potential third-party advertising and measurement partner. If AppLovin technologies are enabled on our website, AppLovin may collect, use, or receive information through pixels, cookies, APIs, scripts, or similar integrations. This information may be used for advertising, including interest-based advertising, measurement, and improvement of advertising services, subject to applicable law and your choices.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
COOKIES AND CONSENT
Essential technologies help the store operate. Analytics and advertising technologies may collect website activity when enabled. Where required by law, we will provide appropriate notice and obtain valid consent before non-essential advertising technologies collect or share information. You may use privacy or cookie controls made available on our website to make or change your choices. Browser settings may also offer controls.
RETENTION, SECURITY AND INTERNATIONAL PROCESSING
We retain information for as long as reasonably needed to support orders, meet legal obligations, maintain security, and resolve disputes. We use reasonable technical and organizational safeguards, although no internet transmission or storage system is completely risk-free.
Our business is located in Guangzhou, China. Service providers may process information in other locations, subject to applicable safeguards and legal requirements.
YOUR RIGHTS
Depending on where you live, you may be able to request access, correction, deletion, portability, or restriction of your personal information; withdraw consent; or opt out of certain advertising data sharing. Email service@brelorh.com and describe your request. We may verify your identity before responding and will handle the request under applicable law.
Our website is not directed to children. We may update this policy by posting a revised effective date.
PRIVACY CONTACT
Brelorh™
Guangzhou Muxue E-commerce Co., Ltd.
Room 302, No. 43 Wangyuan Road, Tianhe District, Guangzhou, China
Email: service@brelorh.com
Phone: +86 188-2085-8911