Refund policy

RETURN & REFUND POLICY

Last updated: October 22, 2026

This policy applies to purchases made from Brelorh™ at brelorh.com.

RETURN REQUEST WINDOW

You may request a return within 30 calendar days after delivery. To begin, email service@brelorh.com with your order number, the item details, and the reason for your request. We will review your request and provide the applicable next steps.

Please do not send a product to our published business address without first receiving return instructions. We will confirm the correct return destination and explain any applicable return shipping arrangement.

HOW TO REQUEST A RETURN

1. Contact service@brelorh.com within 30 calendar days after delivery.
2. Include your order number and describe the item or issue.
3. Wait for our return instructions and confirmation of the correct address.
4. If a return is authorized, pack the jewelry cabinet and its included parts securely. Keep proof of shipment when available.

DAMAGED, INCORRECT OR INCOMPLETE ORDERS

If your cabinet arrives damaged, is not the item ordered, or is missing a component identified as included in its product listing, contact us promptly. Please provide your order number and clear photographs of the item and packaging when possible. We will review the issue and explain the appropriate resolution under this policy and applicable law.

REFUNDS

After a refund is approved, we normally process it within 5–10 business days through the original payment channel. Your payment provider may take additional time to post the funds to your account.

For an update on a return or refund, contact service@brelorh.com. Nothing in this policy limits consumer rights that cannot be excluded under applicable law.

Brelorh™
Guangzhou Muxue E-commerce Co., Ltd.
Email: service@brelorh.com
Phone: +86 188-2085-8911
Customer service hours: 8:00 AM – 10:00 PM Daily