Return &Refund Policy

Brelorh™ · The jewelry cabinet edit

Return & Refund Policy

Support after your order arrives.

How to request a return and what to expect from the refund process.

Last updated: October 22, 2026
Within 7 business daysOrder processing and dispatch after payment confirmation
10–15 business daysUsual standard U.S. transit after dispatch
30 calendar daysReturn request window after delivery
5–10 business daysUsual refund processing after approval

Return window

30 calendar days

To request a return, contact us within 30 calendar days after delivery. Include your order number, item details and the reason for your request. We will review eligibility and provide the next steps.

Approved refunds

5–10 business days

After a refund is approved, we normally process it within 5–10 business days. The payment provider may take additional time to post the funds to your original payment method.

How to request a return

01 · Contact us

Email service@brelorh.com within the return window. Include your order number and a description of the issue.

02 · Wait for instructions

We will confirm the applicable return steps and address. Please do not ship an item to the published business address without return instructions.

03 · Pack securely

Protect the cabinet and its included parts for transport. Keep proof of shipment when a return is authorized.

Damaged, incorrect or incomplete orders

If a cabinet arrives damaged, incorrect or with a part missing from what the listing said was included, contact us promptly with your order number and clear photographs of the item and packaging. We will review the issue and explain the appropriate resolution under this policy and applicable law.

Refund method and questions

Approved refunds are normally issued through the original payment channel. We will explain any applicable return shipping arrangement when we respond to your request. Nothing in this policy limits rights that applicable consumer law does not permit us to exclude.

Contact service@brelorh.com for an update on a return or refund.

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Official business information

Company Details

Business and customer support details for Brelorh™.

Brand Name
Brelorh™
Domain Name
brelorh.com
Legal Company Name
Guangzhou Muxue E-commerce Co., Ltd.
Owner
Li Shuming
Product Type
Double-door tabletop jewelry cabinet
Business Address
Room 302, No. 43 Wangyuan Road, Tianhe District, Guangzhou, China
Customer Support Email
service@brelorh.com
Customer Support Phone
+86 188-2085-8911
Customer Service Hours
8:00 AM – 10:00 PM Daily